Sales onboarding includes a number of tasks that get new sellers up-to-speed and hitting performance goals as soon as possible. An effective sales onboarding program includes training on industry knowledge, soft skills, and your company’s products, processes, and best practices.
The duration of onboarding depends on the complexity of your product or service, the industry, and the specific sales processes involved. On average, a well-structured onboarding program can last anywhere from a few weeks to a few months. Remember, it’s important to balance the need for comprehensive training with the urgency to get new sellers actively contributing to sales efforts.
Start with a comprehensive sales onboarding program that covers product knowledge, sales processes, and company-specific information. Be sure that sellers also receive hands-on training and feedback during this time so they can apply what they’re learning and ask questions.
Online training enables companies to deliver skills, product, and other company-specific training over the internet. This training format is accessible across different devices, such as a computer or smartphone, which allows employees to access training courses when and where they need it.
