The Challenge
Improve Effectiveness of Employee Training and Development
Trustwave faced significant challenges in delivering effective training and development across a diverse and globally distributed team. Before Seismic Learning, Trustwave’s previous Learning Management System (LMS) was cumbersome and not user-friendly for administrative purposes. Seismic’s Learning platform offered a more streamlined and accessible solution, leading Trustwave to migrate ~200 courses to Seismic while utilizing off-the-shelf content from OpenSesame.
Jennifer N Sutherland
Global Leader of Culture, Learning & Development
The Solution
Revolutionize Onboarding and Cultivate a Learning Culture
Trustwave took a dynamic, integrated approach to employee development and organizational growth. First, they revolutionized the sales onboarding process by constructing comprehensive learning journeys beyond mere courses, integrating real-world tasks and activities to sharpen the sales team’s skills and drive revenue. The onboarding experience for new hires ensured a warm welcome and a robust understanding of the company’s ethos and offerings. Seismic’s assignment triggers helped streamline onboarding new hires from across the globe, creating a consistent and automated training workflow.
Trustwave advanced its training by engaging SMEs and introducing “Trustwave Advantage” practice pitches, effectively deepening cybersecurity comprehension across departments. With a remarkable 90% average learning path score and 100% in final pitches, this approach underscored the effectiveness of their innovative training strategy in bolstering industry knowledge.
The Results
Improved Learning Drives Revenue
Trustwave’s adoption of Seismic Learning has revolutionized their learning and development strategy, aligning it with business goals and fostering a culture of continuous learning and improvement.